Return Mmakamba Return & Exchange Policy for Domestic Orders (Nigeria)

At Mmakamba, your satisfaction is important to us. If you're not completely happy with your purchase, we offer an easy and convenient exchange process.

Exchange Policy:

  • Items can be exchanged within 7 days of receiving your order.

  • The item must be in its original, unused condition with all tags and packaging intact.

  • To initiate an exchange, please contact our customer service team with your order details and reason for the exchange.

Domestic Exchanges (Nigeria):

  • Once your exchange request is confirmed, you will be responsible for shipping the item back to us. Mmakamba will cover the cost of shipping the exchanged item back to you.

  • Exchanges are subject to product availability. If the item you want is out of stock, we will offer store credit for future purchases.

Important Notes:

  • We do not offer refunds, only exchanges.

  • Sale, customized, or personalized products are not eligible for exchange.

  • For transparency, full fabric details for all our designs are available on our website. You can search for styles and view fabric specifications to ensure the right fit and fabric match. If you believe the fabric differs from what was shown, please refer to the product details online for confirmation.

  • We aim to make the exchange process smooth and efficient for all our valued customers within Nigeria.

    Mmakamba Return & Exchange Policy for International Orders

    At Mmakamba, we want you to be completely satisfied with your purchase. If you're not, we offer a convenient exchange process for international customers.

    Exchange Policy:

  • Items can be exchanged within 14 days of receiving your order.

  • The item must be in its original, unused condition with all tags and packaging intact.

  • To initiate an exchange, please contact our customer service team with your order details and reason for the exchange.

    International Exchanges:

  • For international customers, we allow a 30-day window to complete the exchange process, factoring in shipping times.

  • Customers are responsible for return shipping costs, while Mmakamba covers the cost of shipping the exchanged item back to you.

  • Exchanges are subject to product availability. If your desired item is unavailable, store credit will be issued for future purchases.

    Important Notes:

  • We do not offer refunds, only exchanges.

  • Sale, customized, or personalized products are not eligible for exchange.

  • Fabric details for all items are available on our website. Customers can search for styles and view complete fabric descriptions to ensure clarity. If you feel the fabric differs from what was shown, please refer to the product page on our website for verification.

    We are committed to making your experience seamless and enjoyable, no matter where you're located.